Privacy Policy

Jibe Mobile, Inc. (“Jibe”):

Privacy Policy

Last Update: October 25, 2012

Jibe provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from users of, or otherwise collected through, (a) our website (the “Website”), (a) Jibe ON, Jibe Arena and any other software we provide (the “Software”) and (c) Jibe’s communications and other services that enable you to communicate or to upload, view, use and share content and transmit it to and from any mobile phone, computer or other connected device (together with the Software and the Website, collectively, the “Service“).

This Privacy Policy may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy through the Service. You are advised to consult this Privacy Policy regularly for any changes.

By using the Service you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in Germany or the United States. By using the Service and providing information to us, you consent to the transfer of your personal information to, and processing in, Germany and the United States.

If you have any questions, inquires, requests or complaints concerning our Privacy Policy or information practices, please contact us at or by regular mail Attn: Privacy Officer, Jibe Mobile Inc. 990 N Rengstorff Ave, Mountain View, CA 94043.

1. Information Jibe Collects

Jibe may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifiable Information”):

User Provided Information: You provide certain Personally Identifiable Information, such as your mobile phone number, billing information (if applicable) and mobile device information to Jibe when choosing to participate in various uses of the Service, such as registering as a user. In order to provide the Service, Jibe will periodically access your mobile device to obtain contact list and/or address book information (to find and keep track of mobile phone numbers of other users of the Service) and application information (to find games and other content that are compatible with the Service).

Communications and Content Transmitted or Shared through the Service: We do not copy, keep or archive, in the normal course of business, the contents of communications that have been delivered through the Service. User communications are sent to our servers using the data service through a user’s mobile or other connected device (for example, by mobile network or wifi). We route the communications to the intended recipient (who must also be a user of the Service), if that recipient is online. If the recipient is not online, the undelivered communication is held in Jibe’s server until it can be delivered. If the communication is undelivered for thirty (30) days, the undelivered communication is deleted from our servers. Once a communication has been delivered, it no longer resides on our servers. Jibe does not keep or retain the contents of any delivered communications — the only records of the content of any delivered communications reside directly on the sender’s and recipient’s mobile or other connected devices (and which may be deleted at the user’s option). However, Jibe may retain date and time stamp information associated with successfully delivered communications and the mobile phone numbers involved in the communications, as well as any other information which Jibe is legally compelled to collect. Files that are sent through the Service will reside on our servers after delivery for a short period of time, but are deleted and stripped of any identifiable information within a short period of time in accordance with our general retention policies.

Cookies Information: When you visit the Jibe Website, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. Jibe uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the Website may not function properly if the ability to accept cookies is disabled.

Log File Information: When you use the Service, our servers log certain general information that our application sends whenever a communication, content or message is sent or received, including time and date stamps and the mobile phone numbers the messages were sent from and to. When you use the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your communicaitons or web request, Internet Protocol (“IP”) address, browser or device type, device language, referring / exit pages and URLs, platform OS type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages or mobile screens, the date and time of your request, and one or more cookies that may uniquely identify your browser or connected device.

2. Information Jibe Does Not Collect

Jibe does not collect names, emails, addresses or other contact information from your mobile device address book or contact lists other than mobile phone numbers. We do not collect location data, but users may voluntarily share their location with other users via the Service. We do not copy, keep or archive, in the normal course of business, the contents of communications that have been delivered through the Service.

Please be aware that whenever you voluntarily communicate public information through the Service that information can be accessed by the public and may in turn be used by those people to send you unsolicited communications.

3. How Do We Use the Information We Collect?

Our primary objective in collecting any personal information (including Personally Identifiable Information) is to provide you with a superior and personally relevant user experience. Your Personally Identifiable Information may be used, for instance:

4. Is The Information Shared or Disclosed?

Jibe is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personally Identifiable Information with certain third parties without further notice to you, as set forth below:

5. Security

Jibe is very concerned about safeguarding the confidentiality of your Personally Identifiable Information. We will take reasonable precautions to protect Personally Identifiable Information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the Personally Identifiable Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting through the Service in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

6. Third Party Advertising

The Service is currently ad-free. If we do introduce advertising into the Service, we will update this section.

7. Changing or Removing Information

As a user of a Jibe account, you may update or delete the personal information in your profile by logging into your account. You may also email us at to request that we delete your personal information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Where you share information with other users through the communication channels of our Services, you generally should not expect to have any ability to modify or remove such communications.

8. Our Policy Towards Children

The Service is not directed to persons under 18. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, he or she should contact us at []. We do not knowingly collect Personally Identifiable Information from children under 16. If we become aware that a child under 16 has provided us with Personally Identifiable Information, we will delete such information from our files.

9. Your California privacy rights

California law permits residents of California to request certain details about what personal information a company shares with third parties for the third parties’ direct marketing purposes. Jibe does not share your information with third parties for the third parties’ own and independent direct marketing purposes unless we receive your permission. If you have questions about our sharing practices or your rights under California law, please contact us at or by regular mail Attn: Privacy Officer, Jibe Mobile, Inc. 990 N Rengstorff Ave, Mountain View, CA 94043.

10. Your Choices

You may, of course, decline to submit Personally Identifiable Information through the Service, in which case Jibe may not be able to provide certain services to you. If you do not agree with our Privacy Policy or our Terms of Service, please delete your account, uninstall the Software and discontinue use of the Service; your continued usage of the Service will signify your assent to and acceptance of our Privacy Policy and Terms of Service.

Copyright © 2015 Jibe Mobile, Inc. jibe is a registered trademark.