Support

Jibe Support is available 24/7 to carrier, OEM, and developer customers.  Hosted customers receive 24/7 monitoring and availability in a Tier 1 Data Center located in the San Francisco Bay Area or in Bielefeld, Germany.

Jibe also provides Level 2 and Level 3 support for carrier and OEM customers, and Level 1 developer support for partners building applications on the Jibe Platform.  End user support is available for Jibe branded applications and services.

Please contact us via email with your inquiry.

Carrier, OEM Support: support@jibemobile.com

Dev Support: sdk-support@jibemobile.com